About Us:

Our directors are founders of two actively running companies; GoodtoGive Limited & MiltonMatthew Limited. GoodtoGive provides Gift-Aid claiming management and accounting services to non-for-profit and faith-based organisations. MiltonMatthew is an M&A firm that consists of a small hand-picked team of acquisition experts, commercial solicitors, financial expertise and finance providers who all have a proven track record in small to mid-size acquisitions.

About the job

We are currently seeking an experienced and highly organized Executive and Personal Assistant to provide comprehensive support to our directors, contributing to the efficiency and success of our office. We are searching for an individual who not only has an energetic and enthusiastic personality but is also someone who has a proactive mindset and pays extreme attention to detail. We need someone who is resourceful, proactive, takes charge of a situation and is a “mover”.

What You’ll Do:

• Calendar & Scheduling management for both directors.

• Coordinate and schedule various company meetings, prepare agendas, documents, and action points, track and assign tasks, reschedule meetings as needed, and arrange onsite/offsite meetings for leadership and key clients.

• Manage any ongoing projects. Liaise with external tech partners to report and discuss issues, conduct mobile app testing and setup, troubleshoot customer-reported problems, support the team with Bitrix24 and migrations as needed.

• Liaise with external sources to acquire business data, make daily calls to business owners to assess interest in selling, schedule meetings, prepare financial analysis documents as required, and manage due diligence follow-ups.

• Manage end-to-end recruitment, including job postings, candidate screening, arrange interviews with stakeholders, and onboarding, while handling contracts and overseeing training and go-live plans for sales new hires.

• Oversee learning and development by identifying knowledge gaps, creating and updating knowledge base content and coordinating with department heads for collecting the resources.

• Manage bookkeeping tasks by uploading invoices to Dext and Bitrix, organizing payment records, and coordinating with external accountants to ensure complete reconciliation.

• Handle sales scrums, track and share performance reports, maintain sales data, coordinate bi-weekly/monthly meetings.

• Manage 3CX system, including user and queue management, coordinate with external support for issue resolution, and handle inbound calls.

• Handle online chat support, responding to customer and prospect inquiries received on the GTG website.

• Manage and execute special projects as assigned by the directors.

• Create structure where there is currently no process or needs improvement

• Personal & Family Logistics for the directors as needed.

What We are Looking For:

• Previous experience as an Executive Assistant will be a plus.

• You love making lists, creating systems, and checking things off

• You take ownership of problems until they’re solved

• Proficient in MS office, Zoom, other relevant tools. Knowing Bitrix24 will be a plus.

• Discreet and trustworthy — you’ll be handling sensitive info

• Excellent organizational and time-management skills.

• Strong written and verbal English communication skills.

• Exceptional attention to detail and accuracy.